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New Staffing Benchmarks, Leadership Advisory Group Work to Support Agency Bottom Lines


The Simione Financial Monitor, an automated benchmarking tool that is transforming financial performance for home health and hospice agencies, has added real-time administrative staffing benchmarks to its analysis and reporting capabilities.  Through the collaboration of a team of Simione Financial Monitor’s Leadership Advisory Group, this proven industry resource now has greater capability to drive business results and improve cost management decisions in an industry facing escalating reimbursement challenges. 

“Demand for home health and hospice care is high, yet reimbursement streams are threatened by many changes in regulation, payment systems and greater demand for quality outcomes,” explains Rob Simione, Vice President of the Simione Financial Monitor. “With home health rebasing and changes in the hospice payment model, it is vital for agencies to be as efficient as possible and to have the right information available to make sound decisions about how to streamline their operations.”                                                                        

The new staffing benchmarks and reports now allow agencies to compare staffing for their billing, marketing, intake, information technology and clinical management departments. These added capabilities bring new insight for home health and hospice agencies to improve their profit margins, cost efficiencies and operational performance with the most up-to-date industry benchmarks.  In 2013, Simione Financial Monitor clients using the tool for the full year were able to increase their gross margin by 2 percentage points, according to Rob Simione.   

The decision to create the staffing benchmarks was a collaborative effort from the Simione Financial Monitor Board of Directors and the Simione Financial Monitor Leadership Advisory Group, a voluntary group of home health and hospice financial leaders from across the U.S. who use this financial tool and were eager to provide feedback on ways to improve benchmarking for home health and hospice services. 

Josh Sullivan, Director of Financial Planning & Analysis for the VNA of Greater Philadelphia and member of the Advisory Group says, “The Simione Financial Monitor advisory group has been a useful resource in determining the future enhancements of the benchmarking reports.  We felt that agencies would greatly benefit from the administrative staffing ratio benchmarks, especially at a time when staffing ratios are so important to managing overall cost and quality of care.”

Simione Financial Monitor is integrated with Allscripts, McKesson, Homecare Homebase, ContinuLink and HealthWyse software, making real-time benchmarking accessible to thousands of home health and hospice organizations across the U.S.

Members of the Simione Financial Monitor Leadership Advisory Group include:

Josh Sullivan, Director, Financial Planning & Analysis, VNA of Greater Philadelphia, PA

Callie Cramer, Manager, Financial Reporting & Analysis, CareSouth Homecare Professionals, Augusta, GA

Dennis Lehman, Director of Finance, Lutheran Home Care & Hospice, Chambersburg, PA

Sarani Banerji, Director, Financial Planning & Reimbursement, Visiting Nurse Services of New York, NY

Kurt Baumgartel, Chief Operating Officer, Celtic Healthcare Inc., Mars, PA

Mary Bartlett, Vice President, Finance & CFO, 3 HC Home Health & Hospice, Goldsboro, NC

Rich Corcoran, Chief Business Officer & CFO, VNA Community Healthcare, Guilford, CT

Shawn Ricketts, Chief Financial Officer,Heritage Home Health and Hospice, Albuquerque, NM

Martha Fagan, Director of Business Operations, Baptist Health – BHHHN, Little Rock, AR

Tyler Traucht, Chief Financial Officer, ViaQuest, Dublin, OH